GENERAL CONDITIONS FOR GROUPS – ACCOMMODATION

If your group's accommodation is included, we follow the conditions for the accommodation:

1. Validity
   The conditions below apply to the extent that no other written agreement has been made by the organizer - hereinafter referred to as the event.

2. Cancellation

All cancellations must be made in writing. The underlying cancellation conditions are always linked to the size of the originally ordered event (number of participants). Conditions do not change, even if the size of the event changes.

The following cancellation deadlines apply:

Cancellation 10 – 30 participants

Days before arrival	How much of the contractual event can be canceled free of charge
Up to 90 days	The entire event* and any advance paid will be refunded
Up to 15 days	Up to 25% of remaining order
Up to 7 days	Up to 10% of remaining order
Up to 3 days	Up to 5% of remaining order

 

Cancellation 30 – 60 participants

Days before arrival	How much of the contractual event can be canceled free of charge
Up to 90 days	The entire event* and any advance paid will be refunded
Up to 30 days	Up to 25% of remaining order
Up to 14 days	Up to 10% of remaining order
Up to 7 days	Up to 5% of remaining order

 

Cancellation 61 – 200 participants

Days before arrival	How much of the contractual event can be canceled free of charge
Up to 90 days	The entire event* and any advance paid will be refunded
Up to 60 days	Up to 50% of remaining order
Up to 30 days	Up to 25% of remaining order
Up to 14 days	Up to 10% of remaining order
Up to 7 days	Up to 5% of remaining order

 

Cancellation 200 participants

Days before arrival	How much of the contractual event can be canceled free of charge
Up to 120 days	The entire event* and any advance paid will be refunded
Up to 60 days	Up to 50% of remaining order
Up to 30 days	Up to 25% of remaining order
Up to 14 days	Up to 10% of remaining order
Up to 7 days	Up to 5% of remaining order

 

*Any advance/partial payment paid will be refunded, with the exception of any binding amount

In case of cancellation beyond the mentioned deadlines, the organizer will be charged 80 % of the original price of the entire event. Cancellations later than 48 working hours before the event or no-shows on the actual meeting day will be charged 100 % of the agreed price. Agreed package prices are unit prices and cannot be divided or changed before, during or after the stay.

3. Details in the event

No later than 14 days before the event, the hotel must have received from the booker all details that are important for the successful completion of the event, for example programme, name list, choice of menu, allergies etc.

4. Allocation of hotel rooms

Arrival and departure times must be specified in advance. If a late arrival has not been agreed (after 18.00), the hotel can cancel the order. The rooms can be expected to be used after 16.00 on the day of arrival and the guests must have checked out by 11.00 on the day of departure, unless otherwise agreed. The organizer will be charged for an extra day if the deadlines are not met.

5. Special relationships

Placement of gifts, use of special equipment, setting up of decorations and posters, raising of flags/pennants, signage etc. must be agreed and approved in advance.

The law does not allow the enjoyment of brought food and drink on the hotel premises.

The organizer must ensure that the sound level is kept at an acceptable and agreed level, and that the guests adhere to the agreed times when it comes to the end of meetings, serving, music and dancing.

6. Prices and method of payment

Agreed prices are binding for both parties. Goods and services beyond the contract are charged according to the current price list. The hotel reserves the right to adjust prices as a result of changed costs due to increased taxes, fees or other conditions beyond the hotel's control. When changing more than 40% of the order, the hotel reserves the right to revise the prices. Payment is made according to

contract. Credit must be agreed in advance. For our credit customers, the invoice must be paid no later than 14 days after it has been received, in case of late payment an additional charge of 1% per month and credit will be assessed on later occasions. There is an invoicing fee of NOK. 75 per invoice. If there is a dispute about the invoice, it must be paid when due and the organizer will possibly be credited according to agreement. Invoices are not sent abroad.

7. Responsibility for participant bills

The organizer is responsible for informing the participants about what is covered by the organizer and what the individual must pay themselves.

The organizer is responsible for unpaid participant bills. If one or more of the participants fails to participate in planned events, this does not entitle them to a price reduction.

8. Changes in contract conditions

It is the responsibility of the organizer and the hotel, as soon as possible, to address matters that have a bearing on the contract, the conditions and the completion of the event. Any special agreements and changes of importance to the event must be made in writing.

9. Liability for damage, theft etc

The hotel does not assume responsibility for the organizer's and any exhibitor's belongings. It is recommended that you take out your own insurance. The organizer is responsible for damage caused to the hotel as a result of negligent or intentional behavior by the participants. The organizer is also responsible for its own technical installations and any material or personal injury these may cause. When keys are handed over to premises/rooms, the recipient is responsible for locking them when these are unattended. The hotel disclaims any liability for personal injury that is not a consequence of gross negligence on the part of the hotel. The hotel has general liability insurance.